Office | Provo, UT

About MacArthur, Heder & Metler, PLLC

MacArthur, Heder & Metler, PLLC is a law firm with an office in Provo, UT. At this office location, there are 8 lawyers.

Awards

Reviews for MacArthur, Heder & Metler, PLLC

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Overall Rating
Showing 1-10 of 30 client reviews from Lawyers.com
Lawyers.com Rating Snapshot
5 stars
27%
4 stars
13%
3 stars
0%
2 stars
3%
1 star
57%
What do people say on Lawyers.com?
Communication
2.6
Quality of Service
2.6
Responsiveness
2.5
Value for Money
2.5
Family Law
Posted by L
October 25, 2023
Hired Attorney Comm Snow

Uhm… as a commissioner, Ms. Snow, was unfair and even defied the existing divorce decree, berated the defendant, when evidence was shown to the contrary. It was insane and unbelievable. The poor reviews on here are true. Ms. Snow is terribly biased against women. *Full disclosure- I am just witness to Ms. Snow’s ridiculously biased and dishonest rulings, even when full evidence was shared to the contrary. The other two witnesses to the event were aghast that her actions were taking place in a modern-day courthouse in the United States of America.

 
Family Law
Posted by Christina
October 24, 2023
Hired Attorney Comm Snow

Commissioner Snow should not be in office. She lacks the ability or knowledge to hear both sides in a case and treats pro se mothers like garbage. She only listens to the side who has an attorney and makes her own opinions about a case rather than looking at the facts. She needs to be removed from having the ability to make decisions that affect children and their wellbeing.

 
Family Law
Posted by anonymous
February 18, 2023
Hired Attorney Comm Snow

Marla chooses not to look at both sides and comes into a room with full biased if she is friendly with one of the counsels. She insists on respect without earning it and if she doesn’t feel like she’s getting the attention she is deserved she with sabotage and ruin your case for her own enjoyment. To watch a women shame other women for going through any sort of abuse or trying to protect their children is absolutely disgusting. This women should not have any control over anyone’s life. It is not a shock people do not believe in the justice system with such a crooked person in charge.

 
Child Custody
Posted by anonymous
December 09, 2022
Hired Attorney Comm Snow

She does not listen to pro se advocating for themselves and children. She refuses to read my voluminous evidence that proves my ex is an unfit father. Extremely disappointed with her ability to fairly make a decision for the interests of my son.

Family Law
Posted by Thomas
October 19, 2021
Hired Attorney Comm Snow

Marla Snow and this firm are unprofessional and disgraceful. The way she handled our case, spoke to my wife, the lack of communication, the lies she told us, and the stunts she pulled to ruin are case once we fired her are sick and twisted. The woman cannot even write a coherent email. Her firm should distance themselves as far from her as possible and so should any prospective clients. I wouldn't touch this firm with a 30 foot pole.

 
Family Law
Posted by anonymous
June 20, 2020
Hired Attorney Comm Snow

I met with Marla in February 2020. She told me that she was very confident that she could get my house for me and $5k per month alimony. I didn't hear back from Marla until a week before our Mediation in May 2020. During our phone conversation Marla told me that she felt confident that she could get the house for me, but I would have to settle for $3500 per month alimony. However, during the mediation, something went really wrong, and Marla actually took sides with my ex-husband, who is really good at the manipulating women. He was able to con the Mediator and my own attorney against me. The Mediation went from me getting the house and $3500 per month alimony - to me being forced to sell the house, get kicked to the curb, and receive no alimony at all. This situation put my already failing health, into a health melt down. I stopped the Mediation. I tried to talk to Marla days later. No response from her. I hired another attorney. I need to be reimbursed for ALL Mediation fees.

 
Family Law
Posted by anonymous
October 07, 2016
Hired Attorney Ms. Kristy Hanson

Failed to submit a parenting plan, or time sharing agreement after mediation. This resulted in the loss of numerous of my rights. I brought the grievance up with their office in May and in October nothing has been done about it. However, the billing department is very prompt and timely.

Family Law
Posted by anonymous
May 12, 2015
Hired Attorney Mr. K. Macarthur

Paul represented me in an adoption. I asked Paul MacArthur in an email how to cancel an adoption. Instead of responding to me LDS Family Services reports that his office called them and told them I wanted to disrupt the adoption. He never responded to me until 2 weeks later when I demanded he speak with me as LDS Family Services was requiring us to return our adoptive son to them. He claims he did nothing wrong. He is the worst attorney in the state of Utah.

 
Response from Mr. K. Macarthur
May 12, 2015
The client contacted the agency to ask for the disruption before we ever called. We simply called to follow up as damage control, at his wife's insistence. The adoption was disrupted because he asked for it to be disrupted, as the agency conclusively found
Family Law
Posted by anonymous
May 09, 2015
Hired Attorney Ms. Kristy Hanson

She seemed capable at first. However, she and her assistants failed to file important case files in a timely manner. She also failed to communicate important matters with opposing council, and many communications from me were not answered. My case suffered considerably with her as my attorney of record. These problems show a lack professionalism, ethics and honesty.

 
Family Law
Posted by anonymous
December 01, 2013
Hired Attorney Comm Snow

In the four months I was a 'client' of Marla's, I never once received any communication from her in response to my questions and requests to advise. I sent emails and left voicemails. I was told that she received the messages, but I never hear back from her. There were also significant errors on my billing statement.

Services

MacArthur, Heder & Metler, PLLC

2.6
30 reviews

4844 North 300 W., Ste. 300Provo, UT 84604U.S.A.

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