Cases
Representative Work: Prevention: Compliance, Protection of Privacy / Anti-Spam Legislation
Has been m
ated more than twenty times to carry out privacy impact assessments
to evaluate risks connected with the management of personal information, to design a protection of personal information program adapted to the needs
risks faced by the client,
to assist in implementing such programs for various clients, including an American multinational corporation traded on the NASDAQ stock exchange, specializing in Internet-related products
services, a Canadian cable
broadcasting telecommunications company,
a leading firm that develops, manufactures, markets
distributes a vast array of generic products for the retail pharmaceutical industry.
Has been m
ated more than a dozen times to conduct privacy audits, study personal information flows in companies
their subsidiaries ( data mapping ) or conduct gap analysis , focusing on company practices connected with corporate policies
/or applicable privacy statutes. These m
ates have been performed for a number of clients, including one of the largest players in the retail trade, a Canadian leader in consumer products
a Canadian company active in the retail pharmaceutical industry.
Has been m
ated to provide advice respecting questions dealing with human resources
the protection of privacy, including issues related to recruitment, the management of access to information applications, the legality of monitoring practices, as well as the use of biometric data in the workplace. These m
ates have been performed for various clients, including one of the largest automobile manufacturers
a Canadian leader in consumer products
a leading company in Analog
Digital Television, High-Speed Internet
Telephone services
one of the world's largest professional services firms traded on the TSX stock exchange
one of the world's largest professional services firms, as well as a multinational corporation working in the biopharmaceutical sector.
Was retained by one of the big four accounting firms to develop tools
procedures enabling it to assist its clients with certain aspects of the legislative requirements of the CASL (anti-spam) statute in connection with their business practices
to provide consulting services to its clients concerning CASL compliance.
Has been m
ated by over forty companies to advise them on aspects of the legislative requirements of CASL (the anti-spam statute) in connection with their business practices, to draft
develop necessary in-house
external policies, as well as to develop their employee training programs. This work has been done for various clients, including a leading Canadian company in Analog
Digital Television, High-Speed Internet
Telephone services
one of the world's largest professional services firms traded on the TSX stock exchange
one of the largest automobile manufacturers
a Canadian leader in the consumer products industry (a company quoted on the TSX stock exchange)
one of the world's foremost suppliers of outsourcing services.
Has been retained by various clients, including a leading supplier of digital services to traditional radios
on the Web, one of the largest retailers
one of the largest multinational sales
affiliate marketing agencies in the world, to advise on the development of online marketing strategies, as well as on implementing best online behavioural advertising practices.
Has been m
ated over thirty times to provide training services, or to develop training programs, dealing with conformity to privacy law or the anti-spam statute, to employees who manage customers' or employees' personal information, teams from legal departments (including staff responsible for compliance), as well as to sales, marketing, human resources
information technology teams. Various clients have thus been served, including one of the largest automobiles manufacturers, one of the biggest suppliers of outsourcing services
a Canadian leader in consumer products.
Was m
ated to provide training to the team of the Privacy Commissioner of Canada, in Ottawa in 2009, focusing on privacy issues connected with location-based services,
, in 2013, on the challenges relating to the concept of personal information in the light of new Internet technologies.
Was m
ated by one of the world's largest professional services firms traded on the TSX stock exchange to advise on its overall strategy for implementing the binding corporate rules developed by the Working Group on Article 29 of the European Union, enabling that client to transfer personal data across the borders of different European countries, in compliance with the EU's legal requirements.
Was m
ated by a supplier of geo-location services
by a leading supplier of Mobile Data Intelligence solutions, to draft
prepare privacy white papers used by those clients to market their products to potential partners.
Crisis Management: Security Breaches
Investigations/Actions for Breach of Privacy
Has been m
ated more than thirty times by various clients (including corporations operating in the financial services
retail trade industries) to help them manage security breaches involving different Canadian jurisdictions, including investigating the violations, acting as the contact-person with the different interested parties, the individuals concerned, the media
the different privacy commissioners (including the Privacy Commissioner of Canada, the Alberta
British Columbia Privacy Commissioners
the Commission d'acces a l'information du Quebec),
assisting in drafting relevant letters of notification
generally contributing to the response strategy.
Has been m
ated by an American multinational corporation quoted on the NASDAQ stock exchange
specializing in Internet-related products
services to prepare its defence strategy
represent it in various class action lawsuits across Canada, alleging breaches of privacy connected with their technology products.
Has been m
ated more than ten times to represent clients in investigations carried out by privacy commissioners, on behalf of several clients, including an American multinational corporation traded on the New York Stock Exchange (NYSE), a leader in international family entertainment
interactive media, a multinational technology company, a consumer credit company, a leading provider of insights
knowledge
various financial institutions.
Technologies
Business Transactions
Has been m
ated to advise several clients, including insurance companies, investment funds
businesses active in new media, on respect for privacy
regulatory compliance in those areas, as regards their business transactions (acquisitions or business partnerships)
/or to carry out diligent privacy-related
compliance audits of the target company, its products
its Web site(s). More specifically, eloise has been retained by an American multinational traded on the NYSE stock exchange
a leader in international family entertainment
interactive media, to perform a privacy compliance audit of a virtual business (a 700 million dollar transaction).
Has been m
ated by various clients to advise them on legal issues relating to cloud computing services. In particular, eloise has represented one Canadian communications company that provides diversified services in the negotiation
conclusion of strategic partnership agreements with resellers, OEMs
suppliers of cloud computing services.
Has been m
ated several times to develop
draft various policies, such as policies governing the use of employers' tools, information systems security policies or policies on managing security breaches
cyber security breach response, as well as policies concerning social media, codes of conduct or codes of ethics, data retention
destruction policies,
Terms-of-Use agreements for websites or online services. These clients have included a leading Canadian company in Analog
Digital Television, High-Speed Internet
Telephone services, one of the world's largest professional services firms traded on the TSX stock exchange, one of the largest automobile manufacturers, a Canadian leader in consumer products (a company traded on the TSX stock exchange)
one of the world's foremost suppliers of outsourcing services.